Knowing that this is a real problem, not an imaginary one, I'm surprised that you should ask that...
Toymotor Australia are still denying it's possible that any of these issues affect Australian cars.
Here's the letter they just got from my sister:
QUOTE
Regards: Accelerator defective Toyota Corolla
2007 TOYOTA Corolla Ascent Sedan XXXXXXX
Registration XXX XXX Exp 29 Aug 2010
Vin XXXXXXXXXXXXXXX
Kms at sale 19104
An outline of what happened to my parent’s 2007 Toyota Corolla:
I began driving this vehicle in January 2009, shortly after the death of my father. My mother owned the car with my father and the vehicle hade only done 6,800kms when I began to drive it, the car was 15 months old at that time.
I became carer of my mobility impaired mother and became responsible for her affairs, living with her for 2 months before finding a facility to meet her needs close to my home and where she was safe, allowing me to return to my own family. This meant I would travel between the Gold Coast and Brisbane, to prepare her house and arrange the sale of my parent’s property.
At the time, driving an automatic was not what I was used to, and anything unusual that I experienced I dismissed as being an ‘automatic thing’.
“I’m sorry kids”: July/August 2009
The first really apparent time I noticed the acceleration take over.
This night was damp, cold and the time was around 9.30pm. I was driving out of town, about two and a half kms since starting my journey, and about to enter the M1 on a northbound on-ramp. I am cautious on M1 merges and was aware there were a few other cars on the highway. The car suddenly was accelerating down the ramp without my help, I touched the brake (thinking it was a surge problem that I had experienced in a manual Hyundai I once owned),the car ceased accelerating and I continued on my trip blaming ‘automatics’. This acceleration lasted about 50mts. I had 2 young passengers and explained that the car accelerated by itself, I apologized to them for the potential hazard and what may have been.
Prompted Reflection: Around March 2009 on the M1
I was prompted to recall something similar which I experienced, but thought I had imagined. On that occasion the 110kph road was clear, the car was sloping down a gradient about 30kms into my trip, and I thought it had ‘gotten away a bit’. I put the experience down to me not being used to driving an automatic car.
The Main Incident: December 9th 2009
The car had been parked for 40 minutes while I waited for my daughter to finish class. The conditions were hot and as I waited and I played an mp3, I had the windows down and the driver's door open to catch the airflow. I could see the lineal pattern of the non factory rubber floor mat whenever I looked down. From where I sat there was no possible way for the mat to be positioned where it was in the photo taken at Toyota, the lineal pattern suggested it to be totally clear of the pedal.
3.45pm: After 200mts in a busy university traffic zone I turned left. A further 200mts later I approached my intersection, a downhill slope, travelling at around 10-15kms. My lights were red, but a ‘left turn at anytime with care’ sign allowed me to turn left into the far side lane. I normally would accelerate to about 35-40kph and increase to the speed limit, but as the traffic flow was unknown to me and the merging traffic was at a red light, I was quite unhurried.
On this occasion I noticed the car accelerator was ‘over revving’ and there was a ‘heavy’ vibration of the accelerator underfoot. I tipped the accelerator (like with a stuck choke) thinking it may help something, there was still plenty of movement in the accelerator and there was still that droning powerful vibration under foot, and a relentless surging force taking the car forward.
I then tried touching the brake as I had done on the onramp that time, it did not respond.
I then realized that this problem was not just an ‘automatic’ glitch.
I told my 18 year old passenger daughter that the accelerator was stuck, I touched the accelerator again to see what it felt like, but still it had no response, though there was plenty of movement in the pedal the underlying droning vibration had control, and I had no control over the pedal, it continued to move my car forward at an uncomfortably uncontrollable rate.
At this point I tried to brake again, I pushed slowly but heavily but this did not work, so I pumped the brake a few times.
When there was no response I grabbed the handbrake and footbrake and pulled one and pushed on the other with all my strength against this unstoppable surging motor. I may have put on my hazards I think.
By now I had moved toward the road side lane so I could pull over, but the car did not respond to braking and all I could think to do was to turn off the motor, knowing I could lose brake and steering, (I only hoped there were no unseen obstacles under the overgrown verge). The car responded to being turned off, and thankfully I could take it off the busy road and call a tow truck.
Any traffic around me was brilliant and 400-500mts from the beginning of the experience we were safe, but I was unwilling to drive the car again.
4.00pm: I phoned RACQ and the car was winched onto a tow truck.
5.00pm: I was impressed when I arrived in the tow truck unannounced at XXXXXXX Toyota. The service department manager was about to leave, his bag in hand when we entered. He stopped and took interest, telling staff to ‘lockdown’ the car until photos could be taken, he asked me to give every detail of conditions, road, location etc. It took me about 45 minutes or more, the service manager had gone home but I was sure I had been heard and believed.
I looked up the internet site that night to see what was happening had happened to many and not just me… but they are claiming it is not a problem in Australia… though, clearly it is.
Speaking to my passenger daughter later, who is also a driver, I asked what speed she thought we were going, and her comment was that at the time the car was under full brake it was travelling at around 80kph, but she added that ‘it was flying’ when we came around the corner. I was unaware of that speed as I was caught up in trying to control the vehicle, distracted by the ‘feeling’ of the accelerator.
Further Reflections
I am thankful that my first experience was not the worst one, because, as I had the thing play up before, I thought it would self correct and for that reason I was able to try different methods to slow it down, instead of panicking. I am unsure what my response would have been if it was a first time.
There have been quite a few occasions when I have been putting the car into the carport and instead of using any acceleration I have had to brake ‘heavily’ to slow the car down. I used to think of this too as an automatic characteristic, but it is nothing like the feeling of the revving of the time of the incident.
After the Incident: December 10, 2009
9.00am: I had a phone call from XXXX at the service department of Toyota XXXXXX, the man who had ordered the car locked down the evening before. He arranged to come and pick me up at 11.20am in order that I can meet with a Brisbane representative of Toyota who would meet me and show me the problem and how it involved the car mat. On the way to his workshop I once again insisted the problem did not involve a car mat, as I have my mat sideways under my feet, away from the pedals.
11.45am: XXXX told me they were able to replicate the problem by having the mat in the way. This is an acknowledgement of the car having this flaw. Phil also told me they had the computer history out and it reported the accelerator movement but showed no errors, and when I added that it showed what the accelerator was doing but it did not show what my foot was doing. Phil was convinced the mats were the problem but once again I say the problem is more sinister than that.
I met with XXXX XXXXXX, somehow involved in teaching at Toyota, but I am unsure of his role. After some conversation XXXX said he had been to see the car, tried the throttle with the cover off and the engine cut off worked where it was supposed to. We disagreed about the cause of the problem, and I was taken with XXXX in the car to help describe the motor sound and what other factors were involved.
I told him that during my incident the day before, the engine:
• did not race as though ‘floored’
• there was no suddenness
• was steady and increasingly strong
• did not seem to move out of a gear
• I have no recollection of change in the tone of the engine
XXXXX told me that two things had happened with mine. One was that the car got away because of car mats, which I refuted. He also told me that some people can accidentally place their foot on the accelerator while braking so I showed him my foot and asked how that foot could put pressure fully on a brake and accelerator, at the time he believed what he said but he later accepted the impossibility.
He also claimed that when I pumped the brakes I may have made them work poorly … something like … depleted the brake fluid?
In the photo they took I saw the floor mat was differently placed from where I usually had it. The photo showed the mat just minimally under the pedal at one edge.
I was insistent of telling them, I remember seeing the mat being further from the pedals than where they had it, I didn’t like mats under pedals anywhere, and I kept the mat laid sideways.
I will never accept there was a problem with the mats; I know how to drive and have a clean record after many kilometers and 40 years driving experience in a variety of machines, including trucks and small motor bikes. The two Toyota representatives continued to claim the floor mats to be the only problem with the vehicle, both men agreeing, and when asked if they would let their wives drive this car, they said they felt there was nothing wrong with the vehicle.
The Corolla only had 18,860km on the clock and as I said I would not drive it again, the car sales section offered me $14,000 for this pristine two year old car. As carer for my mother, our vehicle choices were limited to something which enabled easy access, but being custodian of my mother’s accounts I was limited financially, and the only vehicles available that day were either unsuitable or too expensive.
At around 2pm, after unsuccessfully perusing the Toyota car yard for a replacement vehicle, I parted company with Toyota, the dealership saying that we would agree to disagree.
My next challenge was to sell the vehicle for one of easier access, on transfer in and out of the car. I had begun looking at RAV4s as recommended by a ‘fellow carer’ who also needs to transport a disabled wheelchair user and wheelchair. With 19,104kms on the odometer of the Toyota Corolla, I secured a trade in, and now have a pre-fly-by-wire vehicle, but unfortunately, and unknown at the time, the vehicle is a victim of engine sludge, another Toyota problem I have since found out about the hard way.
The car yard purchaser of the vehicle told me that any complaint against this Corolla would be treated as a new complaint. Hopefully there will be no blood on Toyota’s hands, I know there has been a cover up, I know I had a faulty vehicle and I feel I have been undervalued in my statement of belief. I am sure my letter to you will be taken and dismissed, but at this time both I and anyone in the know at Toyota have knowledge, and so far it is discounted and innocent drivers are at risk.
The car has since left the XXXXXXXX dealership but the dealer assures me that it may be locatable.