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Server Too Busy?


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#101 cdracer

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Posted 22 July 2012 - 14:56

this was first posted on 17 march
nothing has changed
dont forget we pay for this poor service.

PLEASE FIX THIS ISSUE

or give refunds

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#102 Jejking

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Posted 28 July 2012 - 13:07

...

Agreed with above.

#103 race addicted

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Posted 28 July 2012 - 14:30

Been problem-free today, right after F1 qualifying. Thumbs up for that, but let's see tomorrow.

#104 condor

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Posted 28 July 2012 - 17:42

Don't know what server you had - but access denied to me straight after qualifying.

#105 Jejking

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Posted 28 July 2012 - 22:41

Same here. Major hickups.

#106 race addicted

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Posted 29 July 2012 - 17:27

(....) but let's see tomorrow.


...was as bad as always. Yesterday gave me false hope.

#107 KWSN - DSM

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Posted 30 July 2012 - 12:32

I have as well, really not an issue for me until the last couple of months. I expect a paid version to the launched soon.

:cool:


With todays news of metered access to news, the slide is gaining pace.

:cool:

#108 Jejking

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Posted 30 July 2012 - 12:45

I have the craziest idea, maybe it helps.

#109 Ross Stonefeld

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Posted 30 July 2012 - 12:45

If we're all using the same website how come I don't seem to have 1/10th the outages you guys see?

#110 jcbc3

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Posted 30 July 2012 - 12:49

If we're all using the same website how come I don't seem to have 1/10th the outages you guys see?


Note to self: Must look up blame shifting.

#111 Ross Stonefeld

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Posted 30 July 2012 - 12:52

Jesus, how am I to blame for this.

#112 jcbc3

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Posted 30 July 2012 - 12:56

Jesus, how am I to blame for this.


Note to Ross.: Must look up Blame shifting

#113 Ross Stonefeld

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Posted 30 July 2012 - 13:00

I'm not shifting blame, I'm asking if the problem is as big as people are making it out to be.

Yeah there's BB hiccups immediately after an important session, especially if there's a 'controversy' for people to rapid-post over. And if the forum goes down people are constantly refreshing and/or rushing to the feedback forum to say "it's down again". But when it happens I wait 5-10 minutes(I can usually find something else to do) and when I come back it's fine.

Hell if they introduced a 5 to 10 minute delay from hitting reply to being able to post the BB would be a lot more fun overall :p

#114 jcbc3

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Posted 30 July 2012 - 13:46

Now you explained it to me it's crystal clear

It's not really a problem. It's just the BB'ers that are a bunch whingers.

#115 Ross Stonefeld

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Posted 30 July 2012 - 13:58

It's not ideal, but I'm not seeing it as this super-critical thing or major inconvenience. I'd prefer they prioritise other issues on the site than the forum creaking when heavily loaded. It's already much improved over where we were months(maybe a year?) ago when it was really clogged up. And for some of us old-timers its probably the smoothest the BB has ever been.

#116 KWSN - DSM

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Posted 30 July 2012 - 14:24

Speaking as an oldtimer, until about a year ago I had zero issues ever in how the forum worked, but this past year it have been poor, as a number of posters have pointed out fixing it would be trivial and very cheap, the choice not to fix it is the bigger mystery.

:cool:

#117 Andy Davies

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Posted 17 August 2012 - 09:12

Good one but it wouldn't work.

People would register and that would only take up more query's to the database (a registered member does more query's than a non-registered member).

If they have the forum optimized (gzip, php cache, mysql cache) then the only thing left is to add a new server just for MySQL.

That's 200~ €/month. I'm sure they can afford that. And if they don't, I'm sure a hosting company would sponsor them if they put a banner like "Powered by X servers"


My honest opinion is that they don't care too much about it being down sometimes as it works most of time, but for us, fans, it crashes in the most critical moments, after X happened, after races... and that's just unacceptable.


As common with many busy websites the DB is the bottleneck / point of failure under load.

There are a couple of way of reducing the load, one would be to stick some reverse proxies in front of the site and cache all pages for a 30 seconds or so - long enough to reduce load on the DB, short enough to keep things up to date - so that the DB isn't hit as often.

Most of the stuff on here doesn't change very often so some pages could be cached for much longer - challenge is if someone edits and old thread

Andy

#118 swerved

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Posted 17 November 2012 - 19:12

Crap again, almost every race there's an issue directly after Qualy and/or the race, piss poor.

#119 sergeym

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Posted 18 November 2012 - 18:21

This in not directly related to Server too busy error, but i'm having terrible time using forum this weekend. When i try to load any Forum page i often get blank page with status stuck at "Waiting: cdn.code.haymarket.com... ". Refreshing does not help - the page finally loads but often several minutes later.


Edited by sergeym, 18 November 2012 - 18:30.


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#120 telstar

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Posted 19 November 2012 - 11:45

This in not directly related to Server too busy error, but i'm having terrible time using forum this weekend. When i try to load any Forum page i often get blank page with status stuck at "Waiting: cdn.code.haymarket.com... ". Refreshing does not help - the page finally loads but often several minutes later.

I blocked this website in Firefox by adding its url to the AdBlock list and it cured the problem.

Edited by telstar, 19 November 2012 - 11:45.


#121 sergeym

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Posted 19 November 2012 - 16:32

I blocked this website in Firefox by adding its url to the AdBlock list and it cured the problem.


Thanks, that's helped :up:

#122 swerved

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Posted 25 November 2012 - 19:09

In the words, apparently of Danica Patrick, Fuckfuckityfuck, your server is the HRT of Bulletin Boards.

#123 revlec

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Posted 25 November 2012 - 19:40

Is this Website runing on a laptop or what?? it's not working!!

#124 jrg19

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Posted 25 November 2012 - 20:04

Bad today.

#125 ensign14

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Posted 25 November 2012 - 20:05

Hi guys

I seem to be doing a lot of apologising at the moment - with regards to the servers, we have been experiencing record amounts of traffic in the last month (probably owing to the rather exciting start to the F1 season). We are aware of the situation, and the need to upgrade the whole forum system (from functionality through to hosting etc).

We only have a small dev team but it is on the roadmap of jobs to fix; though I can't give you a solid ETA for the fix being implemented at this time.

Please bear with us, I know it's frustrating at times and I thank you all for your patience and support, we will get it sorted as soon as we can.

Seven months and counting. What is this? The M1?

#126 sharo

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Posted 25 November 2012 - 20:08

Is there, by some chance, a relation between the server and the MGP AMG team? They both seem to have an equal progress :)

#127 ensign14

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Posted 25 November 2012 - 20:11

Maybe one solution is not to have the forum open during races. Make everyone go into live chat. That might ease the strain on this bit a little - after all it seems a bit pointless to have posts in both.

#128 Coral

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Posted 25 November 2012 - 20:21

This is ridiculous...the forum has been almost unusable tonight...the race finished more than two hours ago and I am still getting "Server Too Busy" and "IPS Driver Error". It never used to be like this. What is going on?!

#129 jonpollak

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Posted 25 November 2012 - 21:57

Make everyone go into live chat.


Oh great...You'll end up with 3600 rolfs and NO Jp
Bad E14

Jp


#130 ensign14

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Posted 25 November 2012 - 22:08

I think of rolf123 in live chat as a bit like a service to the community. It stops an M16 rampage somewhere in the world.

#131 Ali_G

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Posted 25 November 2012 - 22:11

Uh God. Keep the Barbarians out of chat.

#132 Buttoneer

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Posted 26 November 2012 - 09:46

Maybe one solution is not to have the forum open during races. Make everyone go into live chat. That might ease the strain on this bit a little - after all it seems a bit pointless to have posts in both.

Problem with that is; lap one, big accident involving Vettel, Alonso and Hamilton all taking each other out, lots of people lose interest in the race itself and instead want to attribute blame in a thread dedicated for the purpose.

#133 jrg19

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Posted 05 February 2013 - 10:52

Day 1 of testing already having problems.... LERKERS.

#134 Jejking

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Posted 05 February 2013 - 10:55

Even read-only is going apeshit and it's not even march yet. Thanks a lot.

#135 Buttoneer

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Posted 05 February 2013 - 11:11

Why not use the live forum?

http://live.autosport.com/

Click the session and then chit chat away. I agree that the performance is frustrating when it's busy but the forum and Bulletin Board software generally didn't really anticipate hundreds of people F5-ing across multiple car threads and posting brief messages. That is what the live system was intended for.

#136 milestone 11

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Posted 05 February 2013 - 11:46

Hi guys

I seem to be doing a lot of apologising at the moment - with regards to the servers, we have been experiencing record amounts of traffic in the last month (probably owing to the rather exciting start to the F1 season). We are aware of the situation, and the need to upgrade the whole forum system (from functionality through to hosting etc).

We only have a small dev team but it is on the roadmap of jobs to fix; though I can't give you a solid ETA for the fix being implemented at this time.

Please bear with us, I know it's frustrating at times and I thank you all for your patience and support, we will get it sorted as soon as we can.

Best wishes

Jim

10 months and counting...


#137 race addicted

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Posted 05 February 2013 - 15:36

Talk about stooping to new lows! The forum is too busy during pre-season testing!!

#138 Tony Mandara

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Posted 05 February 2013 - 16:10

New lows you say?!  ;)

If anything, it's reminded me that it's already February 5th!!



#139 Disgrace

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Posted 05 February 2013 - 23:22

Talk about stooping to new lows! The forum is too busy during pre-season testing!!


During the middle of a working day. Bodes well.

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#140 Grayson

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Posted 06 February 2013 - 11:54

10 months and counting...

The forums would have dealt with this level of traffic far worse 10 months ago. We made a lot of improvements last year to help the forums withstand the level of traffic that we get around F1 events (which is why you shouldn't see the forums go completely offline for an hour or more as happened in the first half of 2012), but the peak level of traffic which the forums get has risen again during that time so there's a certain element of having had had to run just to stand still.

We've got more technical improvements planned this year, so hopefully we can outpace the growth of the spike in traffic which hits us around testing and F1 weekends.

As Buttoneer suggested earlier in this thread, though, if you want to discuss the live goings on during practice then you certainly have the option of the chat panel beneath the AUTOSPORT Live coverage rather than hammering refresh on the forums. You can log into this with your forum ID, and your comments will appear with your forum name.

During the middle of a working day. Bodes well.

There's no reduction in traffic when a test takes place on a working day. If anything, we get slightly MORE traffic as a lot of people read AUTOSPORT when their bosses would probably rather they did some work!

#141 jcbc3

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Posted 06 February 2013 - 12:01

...

There's no reduction in traffic when a test takes place on a working day. If anything, we get slightly MORE traffic as a lot of people read AUTOSPORT when their bosses would probably rather they did some work!


And shouldn't you be pleased about that? (proudly written from my office on my work computer!)

#142 Grayson

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Posted 06 February 2013 - 15:07

Absolutely - my comment was in answer to the suggestion that the forum's servers would be under less strain on a weekday than a day when people were accessing the site from home. If you want to visit AUTOSPORT from the office, we're here for you! That's why we put out just as much content on AUTOSPORT Live when testing takes place during the working week, and it's why we regularly update the site every weekday (so long as something newsworthy is going on).

Of course, if a few more people could convince their IT managers to upgrade their computers so that we didn't have to support the very old versions of Internet Explorer, we'd be even happier...

#143 Buttoneer

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Posted 06 February 2013 - 17:47

Could you explore the possibility of making the forum look more like an Excel spreadsheet?

#144 Jejking

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Posted 07 February 2013 - 11:40

Absolutely - my comment was in answer to the suggestion that the forum's servers would be under less strain on a weekday than a day when people were accessing the site from home. If you want to visit AUTOSPORT from the office, we're here for you! That's why we put out just as much content on AUTOSPORT Live when testing takes place during the working week, and it's why we regularly update the site every weekday (so long as something newsworthy is going on).

Of course, if a few more people could convince their IT managers to upgrade their computers so that we didn't have to support the very old versions of Internet Explorer, we'd be even happier...

Several websites have officially dumped support for older browsers, IE6/7, etc. You should consider dumping it too. People have internet access on mobile phone too on work and during the break they can go there, so there's an option for you to shift to.

#145 milestone 11

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Posted 19 February 2013 - 16:23

:mad: Nightmare again today. Hangs as well as being inaccessible.

#146 Zmeej

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Posted 20 February 2013 - 02:39

Two suggestions with which I could not disagree more strongly:

explore the possibility of making the forum look more like an Excel spreadsheet?


Several websites have officially dumped support for older browsers, IE6/7, etc. You should consider dumping it too.


Names of posters/authors elided to minimize conflict. :cool:

Edited by Zmeej, 20 February 2013 - 02:40.


#147 Tony Mandara

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Posted 15 March 2013 - 09:52

Heads up!


"Sever too busy"


Here we go again! :well:

#148 Tufty

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Posted 18 March 2013 - 23:09

Heads up!


"Sever too busy"


Here we go again! :well:

Had that almost all weekend, and been completely defeated by it again this evening. For the past three hours it's flatly refused me access to anything.

#149 RDV

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Posted 19 March 2013 - 22:57

....s o o o o o o s l o o o o w...and it's tuesday...is it contagious? Whats the point of having 20Mb/sec connection on a 56kB server?

#150 Tufty

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Posted 21 March 2013 - 00:23

Been locked out pretty much since my last post here give or take ten minutes. This needs sorting, come on guys. 48 hours of inaction with only brief recoveries isn't something I've had to put up with before, even on our university website which is FAR too complex for its own good.