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#951 saudoso

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Posted 21 February 2014 - 11:37

Might have been covered before, but I lost my smileis and for the love of god can't find the toolbar. Any hints?



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#952 Tim Murray

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Posted 21 February 2014 - 11:57

Yes, a number of us have been without smilies for several months now. As they're obviously not now going to fix this or any other of the problems which arrived with the new software, I think the only thing you can do is to create them yourself. For example, to get the wink smiley you type a semicolon followed by a closing bracket:

;)

and to get the rolling eyes smiley you type the word rolleyes with colons at the start and end of the word:

:rolleyes:

etc. It's a pain, but I've not yet found any alternative. :well:

 

Edit: as you can see, the wink smiley no longer works (it used to work fine). 

 

This bloody software is an absolute joke. :mad:


Edited by Tim Murray, 21 February 2014 - 12:07.


#953 Allan Lupton

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Posted 21 February 2014 - 13:49

Yes, a number of us have been without smilies for several months now. As they're obviously not now going to fix this or any other of the problems which arrived with the new software, I think the only thing you can do is to create them yourself. For example, to get the wink smiley you type a semicolon followed by a closing bracket:

;)

 

The trouble is that a lot of softheadware thinks you're using "smileys" when you are actually using punctuation marks as punctuation.



#954 Option1

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Posted 21 February 2014 - 14:55

While I agree entirely with Tim's rant, and that it's quite obvious now that we're being totally and utterly ignored by the group that misuses the term "Developers" so badly, I will note that typing the wink smile had always been a bit hit and miss ;)

Neil



#955 ReWind

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Posted 22 February 2014 - 13:29

I lost my smilies and for the love of god can't find the toolbar. Any hints?

 
Did you try to click on "More Reply Options"?



#956 milestone 11

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Posted 22 February 2014 - 18:07

Might have been covered before, but I lost my smileis and for the love of god can't find the toolbar. Any hints?

 

Might have been covered before, but I lost my smileis and for the love of god can't find the toolbar. Any hints?

 
 

Yes, a number of us have been without smilies for several months now. As they're obviously not now going to fix this or any other of the problems which arrived with the new software, I think the only thing you can do is to create them yourself. For example, to get the wink smiley you type a semicolon followed by a closing bracket:

 ;)   ;)

and to get the rolling eyes smiley you type the word rolleyes with colons at the start and end of the word:

:rolleyes:

etc. It's a pain, but I've not yet found any alternative. :well:
 
Edit: as you can see, the wink smiley no longer works (it used to work fine). 
 
This bloody software is an absolute joke. :mad:

Couldn't agree more Tim. There's now a problem with the fantasy league for, it would appear IE users. Wink smiley is a semi colon and closing bracket,  ;) colon rotfl colon, no gaps = :rotfl: colon lol colon = :lol: colon closing bracket = :) Tim, you need a space before placing anything from the LH edge on return, as I've just done  ;)


Edited by milestone 11, 22 February 2014 - 18:16.


#957 milestone 11

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Posted 22 February 2014 - 18:30

There is a permanent and proper fix, but I'm too stubborn to use the method and that is to access Autosport via firefox. IE is the most popular on the planet, it's time it was sorted.  :mad:



#958 milestone 11

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Posted 22 February 2014 - 18:33

 
Did you try to click on "More Reply Options"?

Doesn't make any difference. We've been on about it for 6 months. Did work initially with the downgrade.



#959 Tim Murray

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Posted 22 February 2014 - 18:43

Tim, you need a space before placing anything from the LH edge on return, as I've just done  ;)


 ;)

Cor! It works. Brilliant - thanks M11.

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#960 Vitesse2

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Posted 22 February 2014 - 18:56

If you google for "IE11 problems" you'll see that many developers and sysadmins are struggling with what seem to be intractable flaws in it.

 

Unlike Firefox and Chrome, both of which are quite happy to fix flaws and issue patches ASAP, Microsoft stick rigidly to updating just once a month (unless it's a very major security flaw).

 

Biggest ain't necessarily best ... you only have to look at the disaster that is Windows 8 to see that! Microsoft really seem to have dropped the ball over the past couple of years.



#961 KWSN - DSM

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Posted 22 February 2014 - 19:03

If you google for "IE11 problems" you'll see that many developers and sysadmins are struggling with what seem to be intractable flaws in it.

 

Unlike Firefox and Chrome, both of which are quite happy to fix flaws and issue patches ASAP, Microsoft stick rigidly to updating just once a month (unless it's a very major security flaw).

 

Biggest ain't necessarily best ... you only have to look at the disaster that is Windows 8 to see that! Microsoft really seem to have dropped the ball over the past couple of years.

 

IE is a browser used a lot all over the world, various MicroSoft operating systems are the most used all over the world. It is a very haughty behavior to completely ignore a substantial segment of your paying and non-paying customers month after month after an upgrade which in the view of many was a detriment to the enjoyment of the site, and more of a renovation than a true upgrade, and we are now all finding that our contractor actually did not know how to connect the pipes between bathroom, water fountain and main pipes into the 'street'.

 

As I wrote before I have very few issues, I am on a company mandate to use Firefox. That does not mean I can not have a pretty low opinion on the speed or lag of speed shown in getting the site to function at a level where all the customers can go back to enjoying it over commenting in a thread dedicated to the new forum.

 

It really ain't new anymore.

 

:cool:



#962 Vitesse2

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Posted 22 February 2014 - 19:24

I may be wrong, but I don't recall people moaning until IE11 came along for W7: I get the impression it had to be reverse-engineered, having been built for W8 - which most people seem to hate. I'm a dedicated Firefox user, but I do have IE as well: on the few occasions that I use it for sites which (for whatever reason) don't work properly with Firefox I've noticed that 11 is substantially slower to open than 10 was. In fact, I'd say it's clunkier than 8 was on an under-powered ten-year-old laptop running XP!

 

So, to continue your analogy, I think they connected the pipes okay initially. But then Microsoft changed some of the fittings - so they leak!



#963 milestone 11

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Posted 22 February 2014 - 20:02

I may be wrong, but I don't recall people moaning until IE11 came along for W7: I get the impression it had to be reverse-engineered, having been built for W8 - which most people seem to hate. I'm a dedicated Firefox user, but I do have IE as well: on the few occasions that I use it for sites which (for whatever reason) don't work properly with Firefox I've noticed that 11 is substantially slower to open than 10 was. In fact, I'd say it's clunkier than 8 was on an under-powered ten-year-old laptop running XP!
 
So, to continue your analogy, I think they connected the pipes okay initially. But then Microsoft changed some of the fittings - so they leak!

I'm using IE9 though V2. Think Tim may do also.

#964 milestone 11

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Posted 22 February 2014 - 20:03

;)

Cor! It works. Brilliant - thanks M11.

You're very welcome.

#965 Option1

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Posted 22 February 2014 - 20:54

And there are issues on Firefox, admittedly not as many, but nonetheless we are all equally ignored by the useless so-called Devs at Autosport.

 

Neil



#966 Vitesse2

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Posted 22 February 2014 - 22:04

I'm using IE9 though V2. Think Tim may do also.

Well, I don't think it's beyond the bounds of possibility that fixing something to work on 11 may break something on 9 ...

 

And there are issues on Firefox,

 

Neil

Not here. :)  And I'm using a highly customised 28 beta with a non-standard theme and 40+ extensions - whereas I assume you're on 27?



#967 KWSN - DSM

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Posted 22 February 2014 - 22:16

All of the singing the virtues and praise of the non-microsoft products does not really bring resolution to those customers who have had issues since the renovation, which they did not have before. This is part of the process which lead some to look at the 'upgrade' and an actual 'downgrade'. And I continue finding the attitude towards that customer segment anything but correct, and I continue to find the various words and suggestions nothing but what we in the general population can regale each other about in various threads and incarnations of 'customer service' being anything but.

 

If no plans are in place to correct the issues, someone should state so unequivocally rather than some sort of pretense and flotsam across this thread.

 

:cool:



#968 Option1

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Posted 23 February 2014 - 02:24

Well, I don't think it's beyond the bounds of possibility that fixing something to work on 11 may break something on 9 ...

 

Not here. :)  And I'm using a highly customised 28 beta with a non-standard theme and 40+ extensions - whereas I assume you're on 27?

27.0.1, but things like images not showing when first posted have been an ongoing problem - admittedly minor in nature, but annoying nonetheless.

 

Point still remains, they're simply too lazy and/or useless to be bothered fixing them.  And yes, I've gone from being very supportive of the introduction of the new forum, to having given up even bothering to be polite.  If the useless <insert inappropriate but accurate description here>s can't be bothered being polite enough to even follow or respond to this thread (and the other issue ones) then I can't be bothered being polite back.

 

Neil



#969 milestone 11

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Posted 23 February 2014 - 15:32

 I think they connected the pipes okay initially. But then Microsoft changed some of the fittings - so they leak!

I take it that by this you mean it to be as likely a microsoft problem as an Autosport one. If so, as I've mentioned before, check out the Kaspersky Forum which is exactly the same IP board. IE9 works fine there. Visually, it's in a whole different league.

 

Well, I don't think it's beyond the bounds of possibility that fixing something to work on 11 may break something on 9 ...

 

Again V2, IE worked perfectly, other than the posting of pictures aberration, for the first couple of months. What's annoying everyone, well certainly me, is the lack of response.



#970 Grayson

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Posted 24 February 2014 - 11:34

To address two of the main points from the last few posts:

 

- Our ad ops team work hard to block any inappropriate adverts from the site. You shouldn't be seeing anything pornographic or offensive, nor should there be adverts with sound or adverts which take over your whole screen without some sort of interaction from you. You also shouldn't be seeing adverts which are so complicated that they slow down the rendering of the page on a modern browser. Where we can't sell all of our advertising inventory directly, we offer the inventory to third party agencies in bulk and they sell this on (if you're seeing ads which have nothing to do with motorsport or motoring, it probably hasn't been sold directly by our team). If any of these third party adverts are offensive then we will try to block them, so if you see anything like this then please E-mail me the details (preferably with a screenshot and the country from which you're viewing the ad) and we will add those clients to the block-list.

 

- We know that there are some fairly major problems with Internet Explorer compatibility. I'm hoping that we can schedule in some time for our developers to fix this in the coming weeks, but so far it doesn't seem like there's going to be an easy fix.



#971 Tim Murray

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Posted 24 February 2014 - 11:45

Grayson, many thanks for giving us some feedback at last. May I ask if you're still trying to sort out the search engine? It surely can't be too much of a problem to at least get it to display results in chronological order, let alone deal with its other failings. Pretty please. :kiss:



#972 Option1

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Posted 24 February 2014 - 12:20

Thanks for the response, Grayson.  Don't be a stranger now.  ;)

 

Neil



#973 SophieB

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Posted 24 February 2014 - 12:22

I echo the thanks for the updates, Grayson - much appreciated.



#974 milestone 11

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Posted 24 February 2014 - 13:32

Thanks for the update Grayson. It seems strange that there is not an easy fix for the IE problems. Essentially, it has been broken subsequent to the installation,it has after all worked.



#975 GreenMachine

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Posted 28 February 2014 - 00:07

We know that there are some fairly major problems with Internet Explorer compatibility. I'm hoping that we can schedule in some time for our developers to fix this in the coming weeks, but so far it doesn't seem like there's going to be an easy fix.


Thanks for the feedback Grayson.

Your reassuring words though do not give much comfort - you are only hoping to schedule some time to fix a major problem?!  In the coming weeks?!   As a paying customer, I expect better.

Can you assure us IE users that the board is fully functional on other browsers, and if so which (and which versions)? I have used IE since day one, and I am too old and crotchety to want to learn another just to cover some else's stuffups. But if there is no imminent solution ...



#976 Buttoneer

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Posted 28 February 2014 - 09:23

GreenMachine,

 

The forum is provided free of charge.  As an Autosport subscriber you will see no adverts on the forum if you log into Autosport.com before you open and login to the forum.  You may have to re-login to Autosport Plus from time to time to maintain this.

 

The forum works properly with the latest Firefox release.  It may work with the beta too, but I use only the release version.  IE version 9 is completely broken for me



#977 KWSN - DSM

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Posted 28 February 2014 - 10:31

A single sentence for the developers. Full cross browser functionality.

 

:cool:



#978 ReWind

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Posted 28 February 2014 - 11:00

I mentioned it elsewhere already. It seems that the capacity of a single post is gradually shrinking.

 

Yesterday I edited this post http://forums.autosp...eels/?p=4774371 by adding one entry.

 

When I tried to edit it once more to alter the text color of the person’s name the software would not do it and it has not done it afterwards when I tried again. Even when I tried to delete the wrongly colored name it would not save the change although the deletion should have meant that the amount of data was reduced.

 

Pardon me, but this is ridiculous.



#979 Option1

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Posted 28 February 2014 - 13:10

...

 

The forum works properly with the latest Firefox release.  ...

No, it does not!

 

It works okay, but there are other issues with Firefox such as images not showing when first posted.

 

Neil



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#980 fatd

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Posted 28 February 2014 - 14:55

Sorry if this has been asked before, but I've not been able to access 'report' function and 'ignore users' function in the mobile version of this forum? I primarily browsed this forum with my phone and when threads get ugly I really need a quick navigation to both functions (more importantly the report button). I had to switch to the full version everytime I want to report a certain post or add some users to my ignore list, it's a bit inconvenient. Thanks.

#981 KWSN - DSM

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Posted 02 March 2014 - 15:03

So this is a concern to me.

 

Bahrain testing it is impossible that there are as many users as during a regular Grand Prix, and the forum went down. I was under the impression, that after the upgrade we would no longer experience this really really really annoying recurrent problem with the forum.

 

Can some tech savy Autosport person please confirm this was a glitch and we can expect uninterrupted service through the 2014 F1 season?

 

:cool:



#982 jcbc3

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Posted 02 March 2014 - 15:41

I concur. Bitterly.



#983 GreenMachine

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Posted 03 March 2014 - 01:12

Buttoneer, thanks for your reply, and Option1 for your clarification.

 

I wonder if Autosport understands just how much goodwill they are losing (have lost)?  There seems to be a pretty casual attitude as far as users are concerned, which gives us little confidence in an improvement any time soon. 

 

I guess I have got comfortable here, but now that I am not so comfortable I need to look around a bit more.



#984 artista

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Posted 09 March 2014 - 17:50

Hi, maybe this issue has been addressed before, if so, sorry for the inconvenience.

Today, I clicked on my user name (I was actually trying to click on 'last post', but...) and found myself listed as 'male', which was a bit of a shock given the obvious circumstances. I've always chosen 'not telling' here, but since I have not checked it in a very long time, I don't really know when my gender changed in my profile, it could have been last week, or six months ago.

Were we all set as 'male' by default when the software was changed? Or did something strange (my nephew playing with my tablet) happen just in my case?

Edited by artista, 09 March 2014 - 17:50.


#985 Tufty

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Posted 09 March 2014 - 17:52

I think there's a problem with the coding at the top of the screen, just had to press page down 3 times to get beyond this code repeated again and again in the Paddock Club:

 

"); ipb.templates['global_notify'] = new Template("

#{message} #{close}

"); ipb.templates['header_menu'] = new Template("



#986 Zmeej

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Posted 10 March 2014 - 00:16

artista - Were we all set as 'male' by default ...?


According to the latest evolutionary genetic research, we were all set as "female" by default,
so the Autosport software had better get with the program, as it were. :cool:

Edited by Zmeej, 10 March 2014 - 00:17.


#987 Allan Lupton

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Posted 01 April 2014 - 22:16

Although there's been no sign of any change for months, no matter what is reported here, I'll try this:

Using the "jump to next unread" black spot works normally except on threads containing images, when quite frequently it takes me to somewhere it likes that was posted some time ago and where it has already taken me many times before. Sometimes it gets near the right place at first and then goes back.

I just experimented with Goodwood Members Meeting March 2014 which had had its 50th post added since I last looked. It took me to post no. 45, but then back-tracked to the end of no. 39.

That's the sort of thing that would be hard to code if you wanted it to do that, and is probably baffling and incurable when it happens spontaneously.



#988 Tim Murray

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Posted 02 April 2014 - 06:32

when quite frequently it takes me to somewhere it likes that was posted some time ago and where it has already taken me many times before.

Agreed. It gets very frustrating having to read the same old post over and over again every time one logs into a particular thread, and then waiting for A - A - A - A - G - E - S for the thread to finish downloading so one can scroll down to the actual first unread post. Why, why O why does it have to be like this?



#989 Buttoneer

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Posted 02 April 2014 - 09:45

Some of that must be to do with the way that images load from external sources.  On a single page you might have half a dozen flickr pics, a photobucket, a news site and a personal blog, and they will all download at different rates.  The forum will wait until all of it is there and then try to take you to the first unread.  If you get impatient and start to scroll before the loading has finished then you'll not be at the right point.

 

I get this at work a lot, because our firewall will block images from certan sites including the common social media ones, so I get the red cross on a small box for an image which was predicted to be huge, for example.  The page will jump around a lot for that.

 

Even if I wait it doesn't always take me to the right point, but more often than not it does.



#990 milestone 11

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Posted 02 April 2014 - 11:02

Maybe so Buttoneer but none of this occurred prior to the downgrade. There also has been no response to the latest aberration, namely the print version of the fantasy league. This last week, it will only print the view seen on mobile devices which in itself is devoid of salient information.

#991 Vitesse2

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Posted 02 April 2014 - 13:07

Maybe so Buttoneer but none of this occurred prior to the downgrade.

The behaviour Alan and Tim mention was always a regular happening on picture-heavy threads - the RC Caption Threads being a notable example. My guess would be that it's something to do with how cookies are handled on one or more of the hosting sites. Of course, moving from a default 40 posts per page view to 50 posts per page has just made this worse ...



#992 Allan Lupton

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Posted 02 April 2014 - 13:08

Some of that must be to do with the way that images load from external sources.  On a single page you might have half a dozen flickr pics, a photobucket, a news site and a personal blog, and they will all download at different rates.  The forum will wait until all of it is there and then try to take you to the first unread.  If you get impatient and start to scroll before the loading has finished then you'll not be at the right point.

Thanks for trying to help, but that was not what I described which was what the downgraded system does, left to get on with it.

In fact if I click on the date of the last post of a thread with images, it does something similar - I just did that on Personal photos of Australian motor racing '50s to '70s  which I've never looked at and it took me to post no. 8512 not 8532 which was the last.

If it is to do with the external image sourcing, it's another argument for the direct hosting of images which also removes the "missing link" effect we get with the early parts of older threads - but then we TNF folk are perhaps the only people in these fora who care about what was said last month, let alone last century :D



#993 Option1

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Posted 02 April 2014 - 13:12

The behaviour Alan and Tim mention was always a regular happening on picture-heavy threads - the RC Caption Threads being a notable example. My guess would be that it's something to do with how cookies are handled on one or more of the hosting sites. Of course, moving from a default 40 posts per page view to 50 posts per page has just made this worse ...

Yep, I must admit that this is not a new phenomenon since the software downgrade, and was happening prior to it.

 

As for the other issues, such as posting a picture not showing when first posted until the page is manually refreshed, wellllll needless to say those persist in the usual vacuum created by autosport inertia and apathy.

 

Neil



#994 milestone 11

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Posted 02 April 2014 - 13:48

The behaviour Alan and Tim mention was always a regular happening on picture-heavy threads...   ...Of course, moving from a default 40 posts per page view to 50 posts per page has just made this worse ...

A no and a yes respectively V2. The "Guess the Masterpiece" thread has always been abundant with pictures, the problem did not exist before the downgrade. Yes, just another example of taking a retrograde step.

It seems to me that the constant modifications to make the site mobile friendly has had an adverse effect on desk tops, which in my opinion should not be the case.



#995 Allan Lupton

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Posted 03 April 2014 - 07:43

The behaviour Alan and Tim mention was always a regular happening on picture-heavy threads - the RC Caption Threads being a notable example.

If it really was happening before the downgrade, it was so much less noticable that it seemed to me to be a new problem.

Possibly it's because we in TNF have fewer "picture-heavy" threads, but who can say when assessing a subjective impression.

I also agree with Milestone11 that we who use computers are suffering so that those using portable miniature devices don't. Again that's probably another TNF vs fanboys difference.  ;)



#996 Tim Murray

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Posted 03 April 2014 - 08:06

In my view the behaviour did indeed occur with the old software, but the problem was much less obtrusive because the software was not as hopelessly slow as the new software is. Because it now takes so much longer for pages to load, we have to sit there fuming watching the thread leaping about all over the place before it finally decides to settle. For me it can settle sometimes at the right place - the last post - sometimes a long way up the thread, and quite often a long way below the last post, in the black area right at the bottom of the page.

 

The mobile version is worse - it can take absolute ages for some of the picture-heavy threads to load. :well:



#997 Buttoneer

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Posted 03 April 2014 - 09:27

Tim, that's certainly my experience too.  This is not new, but more noticeable.  Mobile version I have not noticed it being a bigger problem if I am on wifi.



#998 Allan Lupton

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Posted 06 April 2014 - 18:36

When it first happened, the downgrade was said to be part of the way of coping with site overload at busy weekends.

Earlier this evening (18:00 BST) I kept getting a lockup with the message:

Sorry, the server is too busy to handle your request, please try again in a moment 

and I gather there was a Formula Ecclestone race in the Gulf today, so can we assume the basic objecives have not been met?



#999 Fastcake

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Posted 06 April 2014 - 19:22

Last year the forum would go down if someone even sneezed F1. At least today it only crashed at the very end, when there were presumably hundreds all trying to post at the climax of a very exciting race.



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#1000 GhostR

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Posted 15 April 2014 - 16:55

This thread is way too long to read through and see if it's been mentioned already. Anyway, I recently discovered what I consider a major problem with the mobile version of the forum. Well, one major and one minor.

 

Minor: there's no way to link back from the forum to the main site. The logo goes back to the forum home, which I know was a concious decision on the development teams behalf. But doing that has removed the only link that went back to the main site from the mobile forum. Easy to get around by using the address bar, I know, but it is mildly frustrating that I need to do that.

 

Major: How do you report a post for inappropriate content via the mobile forum? I ran into a post that needed reporting recently and couldn't for the life of me find any tools for reporting dodgy content to be moderated.