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Auto-scroll in Racing Comments topics


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#1 AustinF1

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Posted 26 April 2015 - 17:32

I've been having a problem for the last couple of days when viewing your Racing Comments forum. I surf many forums, but I've only experienced the problem on this website, and then only in Chrome. Everything seems to work fine on IE (which I really hate).

Here's what happens: I click on a thread, then click on the link for the last unread post or just go straight to the last post. I get there and I have about 5 seconds to read until the page just scrolls up to a video advertisement box on the right side, all on its own. Same thing happens when I reply to posts. I have to keep scrolling back down to the bottom. I scroll down, then it scrolls back up repeatedly. Sometimes it's so persistent that I effectively can't even scroll down, as the page continually scrolls up to the advert.

 

I'm a frequent user, so it's incredibly irritating. I have tried anti-virus and adware scans and had thought the problem was cured, but it isn't.

This may have started with a recent MS update, but I really don't know. I guess there could be something in there that Chrome doesn't like. Just thought you'd want to know as this may be an issue for other Chrome users as well. 

 

Are any other Chrome or other browser users having this issue?

 

Thanks and have a great weekend!

(AustinF1)



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#2 HP

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Posted 27 April 2015 - 02:32

Doesn't happen to me. I don't want to support Google more than I really need to, so I seldom use Chrome. I didn't log in to my Autosport Subscription to check this out. If I did log in I wouldn't see any adds at all.  But I probably get other adds than you do, due to me living in Asia. So the issue might be related to the ad or the ad provider.



#3 AustinF1

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Posted 27 April 2015 - 12:52

OK, I'm back at work now and I can definitely confirm this is also happening on my work PC and not just my personal laptop.

 

It seems to be an issue with focus being brought repeatedly to the video ad boxes on the pages, causing the page to scroll back to the ad box over and over. Still seems to be happening only in chrome.



#4 AustinF1

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Posted 01 May 2015 - 16:39

Not doing it any longer. Knock on wood.

 

I've done nothing more to my work PC or my laptop. The problem seems to have rectified itself.



#5 Rob G

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Posted 05 May 2015 - 01:51

It's been happening to me too, and tonight for the first time it also happened on another website.



#6 AustinF1

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Posted 06 May 2015 - 17:54

So, now it doesn't happen on my laptop, and it wasn't happening on my work pc the last time used it....but at work yesterday I had to use a different pc and it was happening on that one.

 

It's weird.



#7 Grayson

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Posted 06 May 2015 - 18:18

So there've been a couple of different issues which lead to odd scrolling when you enter a topic. The first was when the "go to first unread post" feature doesn't work properly, but I think that that should have been ironed out for the most part. The second is when a lot of images are embedded in the thread, and they load after the rest of the page has already loaded, pushing everything else down. There's no real solution to that, as the page effectively doesn't know how tall that image is going to be until it has loaded, and we definitely wouldn't want to wait until that info has been passed across before rendering the page as that would mean that the whole site would hang if someone linked to an image which wasn't loading.

 

This sounds like it could be something else entirely, especially when you mention the video ad. If that's being served through our ad slots then it's something which shouldn't be and I'll ask our Ad Ops team to make sure that it's blocked. If it's being served some other way then I'll have to look into what's going on here...

 

As a starting point, could you send me a screenshot the next time you see this so that I can identify the video and the advert? I'm at simon.grayson@haymarket.com



#8 AustinF1

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Posted 13 May 2015 - 13:09

Thanks Simon. I was away from work for a week and did not experience the problem at home. I'm back at work now and back on my usual PC. No problems here either. Just FYI, the problem was happening even on threads that had very few or no pics at all.



#9 YoungGun

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Posted 19 May 2015 - 10:41

Consider installing AdBlock and be done with ads.



#10 RStock

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Posted 22 May 2015 - 16:50

This happened to me today. I can't read  threads because of it.  First I got a pop-up, something about "google-double-click". Aggravating as hell. I'm going to try addblocker. Oh, I use firefox.



#11 Option1

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Posted 22 May 2015 - 18:37

Use AdBlock and NoScript, and possibly Ghostery.  All add-ons to Firefox, all means no more annoying rubbish like that.

 

Neil



#12 HeadFirst

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Posted 26 May 2015 - 18:43

Happens to me from time to time, and always a Starbuck's ad is the culprit.



#13 charly0418

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Posted 28 May 2015 - 19:22

This just started happening to me. Had to download adblock. really annoying



#14 mathewking21

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Posted 09 June 2015 - 15:45

Its been happening for me too.



#15 Grayson

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Posted 09 June 2015 - 17:18

Just a reminder that I'd really appreciate a screenshot if anyone sees this again - simon.grayson@haymarket.com

 

Once I've got this, I can discuss the ads with our ad ops and sales teams to work out why we're running something which breaches our usual rules for ads on the site.



#16 YoungGun

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Posted 02 July 2015 - 16:28

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