"View new content" and search not working

It isn't.

And there's no live chat either.  #brokenbritain

It looks like the search feature isn't working, and the "view new content" feature is based on that.

We'll look into what's gone wrong here.

I've split this off into a new thread, so that the title might mean a bit more to anyone who wants to report the same issues.

Gracias

same thing for 'my content', but I assume this is implicitly known already

Apparently the problem was that our Sphinx fell over during the night.

I think it's one of these rather than one of these...

Everything should be back up and running now, so let me know if the problems persist!

Works a treat now.

'View New Content' - button doesn't seem to work just now.

It's doing it again 

It's doing it again 

Snap!

Yep, Search facility not working.

Yep, Search facility not working.

Agreed.

I am getting message 'no new content' 

Still not working

Search (and the new content page it powers) should be up and running again.

Let me know if there are further problems...

And again 

yep message'no new content'

Bost again.  This is seriously ****.  Better off with the real Sphinx.  And posts carved on obelisks.

Fixed again.

I'm not sure what's causing this to happen so often, but we're working on a way to stop this happening and to automate this so that it can be automatically rebooted when it falls over...

Broken again. 

No one is impressed.

Still broken, or is that broken again ... 

Still unimpressed

Still broken, or is that broken again ... 
 
Still unimpressed

Up and running again.

One day we'll figure out why this is happening and put a proper fix in place...

FWIW, with my ancient array, haven't had any of the problems mentioned.

Of course, in the first respect, am "cheating," in that I don't use "View new content," simply check visually whether a thread/topic has a black dot next to it.

Did not encounter any difficulties in any searches I've done.

My two cents.

Anyway, didn't post that to suggest my array is preferable, and certainly not to annoy anyone, as the problems encountered by others were obviously not fictional.

Edited by Zmeej, 21 September 2016 - 02:34.

Apparently the problem was that our Sphinx fell over during the night.

 

I think it's one of these rather than one of these...

 

Everything should be back up and running now, so let me know if the problems persist!

The Sphinx need righting again.

Up and running again.

 

One day we'll figure out why this is happening and put a proper fix in place...

But that day's not coming soon?

Like the promised live race chat?
 

Up and running again.

FWIW, with my ancient array, haven't had any of the problems mentioned.

 

Of course, in the first respect, am "cheating," in that I don't use "View new content," simply check visually whether a thread/topic has a black dot next to it.

 

Did not encounter any difficulties in any searches I've done.

 

My two cents.

 

Anyway, didn't post that to suggest my array is preferable, and certainly not to annoy anyone, as the problems encountered by others were obviously not fictional.

For what it's worth here is my experience, in case it helps anyone. Like Zmeej, I think, I take a fairly simple approach, don't use 'View New Content', but do carry out the odd search. I've had occasional problems but I think I can tell whether it will work or not.

I must have developed the habit of searching not in the top right corner search box, but using the magnifying glass icon in that box to give me the 'search form' page with more options. For no apparent reason, sometimes the 'Find in Forum' dropdown in the middle of the search is there, sometimes it's not. If it's not there, the search won't work. If it is there, it does, although I might need to slide the highlight bar to 'Forums' (ie all) or TNF.

This may be a red herring - perhaps it's another small glitch separate to the bigger search problem - but, if the FIF dropdown isn't there, I just change the forum page from which I'm searching, try again, and usually the FIF options reappear.  Without knowing anything about the software, it's as if, when the FIF option is not there, the search isn't being directed towards the data, or forums, in which we know relevant information exists.

Disclaimer - this could be a load of rubbish.....

Edit.  Most of this has been sorted with help from TNF moderators/administrators.

Edited by john winfield, 06 October 2016 - 06:52.

Aaaand it's gone again.

Has it really?

I only use "view new content" when this thread mentions it's not working and it did just work for me.

No, it's back now.

Fixed again for now.

We're working on a permanent solution...

THIS IS RIDICULOUS

Seems to have been broken all day today

It's the Sphinx again.

Still broken.

The faith I have in this button is remarkable. Even when it just failed on me, I'd easily press it again out of pure habit 

But at least they are keeping us informed... Ohhh wait.

Oh no it isn't.

Was fixed and worked, just cleared cache now does not work again. When the IT Smurfs return on Monday would be nice if they could straighten this out before the holidays.

Search is working fine here. Firefox 50.1.0 on Windows 10.

It sounds to me like your profile may be borked. Although have you tried Firefox Safe Mode? If everything works in that then you may have a misbehaving extension - 50.1.0 only shipped yesterday, so it could be that it's broken something.