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"View new content" and search not working


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#51 KWSN - DSM

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Posted 17 December 2016 - 02:30

I am on firefox 49.01, cleared all history, cookies so this one works now. Still have some threads which crash the browser. But only in firefox, so something on my machine it seems.

 

:cool:



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#52 KWSN - DSM

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Posted 17 December 2016 - 02:37

Weird stuff, updated to latest version still crashing in two of the threads when trying to enter.

 

:cool:



#53 Grayson

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Posted 17 December 2016 - 10:50

This should be working properly again - the other problems (including any sort of browser crashing) sound like they're totally unrelated and something that we need to investigate separately...



#54 BRG

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Posted 17 December 2016 - 20:49

I got it back yesterday, after cleansing my caches (sounds like some sort of modish health fad).  But today it was gone again until I did my cleansing again.  I hope it isn't going to be necessary everytime I log in!



#55 KWSN - DSM

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Posted 21 December 2016 - 16:08

Broke again?

 

:cool:



#56 Grayson

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Posted 21 December 2016 - 16:20

Broke again?

 

:cool:

 

Are you sure? It works for me...



#57 KWSN - DSM

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Posted 21 December 2016 - 16:47

Me as well again, so just a hickup or more of my Laptop making trouble. I am still getting the crash on some threads, have not seen others complain so for now think is my machine.

 

:cool:



#58 Marklar

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Posted 21 December 2016 - 17:09

Me as well again, so just a hickup or more of my Laptop making trouble. I am still getting the crash on some threads, have not seen others complain so for now think is my machine.

 

:cool:

I had this issue 1-2 weeks ago as well on one thread on my mobile phone. But the issue went away.



#59 KWSN - DSM

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Posted 21 December 2016 - 17:17

I had this issue 1-2 weeks ago as well on one thread on my mobile phone. But the issue went away.

 

Hmmmm.... so I should glare at Grayson? It is 3 different threads, rest of them works fine. On Firefox which is different from a Mobile browser, if there are suggestions to something I need to install please throw after me.

 

:cool:



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#60 jcbc3

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Posted 22 December 2016 - 07:00

Hooplaaa! Here we go again.

#61 Lights

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Posted 22 December 2016 - 08:59

I think we're simply clicking it too much. We keep breaking it.


Edited by Lights, 22 December 2016 - 11:07.


#62 Allan Lupton

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Posted 22 December 2016 - 09:03

Hooplaaa! Here we go again.

So we do.

 

As this is such a regular occurrance it should be easy for the software writers to track the cause down. Which reminds me to ask what happened to the helpful  theopape of a few years ago?



#63 Rob29

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Posted 22 December 2016 - 10:19

Down again for me this morning -has been working for past few days



#64 SophieB

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Posted 23 December 2016 - 10:11

Still broken.

#65 YoungGun

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Posted 23 December 2016 - 10:38

I don't see any useful purpose in this feature personally. Then again I am not postings in a gazillion threads.



#66 Allan Lupton

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Posted 23 December 2016 - 10:43

I don't see any useful purpose in this feature personally. Then again I am not postings in a gazillion threads.

That's agreed so far as "View New Content" goes, but the basic search is, or should be, a useful tool for most of us.

Particularly useful when mining the archives of this forum, but also helpful with long threads.



#67 YoungGun

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Posted 23 December 2016 - 10:56

That's agreed so far as "View New Content" goes, but the basic search is, or should be, a useful tool for most of us.

Particularly useful when mining the archives of this forum, but also helpful with long threads.

 

Forum search function handles that, the dot next to the thread tells me there have been new entries. I suppose it's what we have gotten used to?



#68 Marklar

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Posted 23 December 2016 - 10:58

I don't see any useful purpose in this feature personally. Then again I am not postings in a gazillion threads.

I'm not using it despite posting in gazillion threads  :p

 

 

the basic search is, or should be, a useful tool for most of us.

Agree with this



#69 SophieB

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Posted 23 December 2016 - 10:59

The forum search facility is part of the same functionality as the 'new content' feature and is broken. For the people who post about historical research, or people who want to check there's not already a thread open before starting a new one, this is an issue.

#70 Grayson

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Posted 23 December 2016 - 11:01

It's still a mystery why this keeps breaking in this very specific way - it's to do with the custom build we've got for the forums.

 

We had thought that the solution we put in place in October was a permenant fix, but that's obviously not the case.

 

We will investigate a proper fix (rather than just patching it up every time as we're about to do now) in the New Year...



#71 YoungGun

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Posted 23 December 2016 - 11:50

The forum search facility is part of the same functionality as the 'new content' feature and is broken. For the people who post about historical research, or people who want to check there's not already a thread open before starting a new one, this is an issue.

 

It's working, anti up.



#72 jcbc3

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Posted 05 January 2017 - 06:57

It's still a mystery why this keeps breaking in this very specific way - it's to do with the custom build we've got for the forums.
 
We had thought that the solution we put in place in October was a permenant fix, but that's obviously not the case.
 
We will investigate a proper fix (rather than just patching it up every time as we're about to do now) in the New Year...


So the new year has come. Please fix permanently :-)

#73 Chewie

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Posted 05 January 2017 - 08:59

Broken again?

#74 Grayson

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Posted 05 January 2017 - 10:52

We think we've worked out what the problem is and fixed it properly - it's related to the way that part of the database rebuilds itself on Thursday mornings.

 

If this happens again on a Thursday morning, our latest fix hasn't worked. If it happens again any other time, we were probably wrong about what's causing it...



#75 KWSN - DSM

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Posted 05 January 2017 - 19:57

We think we've worked out what the problem is and fixed it properly - it's related to the way that part of the database rebuilds itself on Thursday mornings.

 

If this happens again on a Thursday morning, our latest fix hasn't worked. If it happens again any other time, we were probably wrong about what's causing it...

 

Ahhhh...... Phoenix!!1 Burn and resurrect from the ashes. It is supposed to happen every 1400 years, thus your partial database must exist in a parallel universe where time pass faster than here.

 

:cool:



#76 BRG

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Posted 07 February 2017 - 19:27

Is it me, or has it just gone again? This time whilst I was logged in, one moment I had the New Content, then - bam - 'No New Content Found'



#77 Zmeej

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Posted 10 February 2017 - 01:50

Hmmm.

 

Suddenly, the black dots and open dots which indicate whether a thread has new posts in it are gone. :well:


Edited by Zmeej, 10 February 2017 - 01:50.


#78 KWSN - DSM

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Posted 10 February 2017 - 02:22

The Phoenix have burned again and not yet reborn from the ashes...

 

:cool:



#79 baddog

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Posted 10 February 2017 - 06:14

Yeah chrome is NOT happy with things here.



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#80 Vitesse2

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Posted 10 February 2017 - 07:00

Yeah chrome is NOT happy with things here.

Not just Chrome - same here on Firefox.



#81 Buttoneer

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Posted 10 February 2017 - 09:17

I find I can see them using Autosport red theme but not Atlas orange. Do a switch to check whether it's the same for you.

#82 Vitesse2

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Posted 10 February 2017 - 09:45

I find I can see them using Autosport red theme but not Atlas orange. Do a switch to check whether it's the same for you.

Yep, that works for me. Okay on the mobile theme too.



#83 condor

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Posted 10 February 2017 - 09:55

I'm an Atlas orange user and apart from no dots or stars on the posts, no Atlas logo either  :(



#84 Vitesse2

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Posted 10 February 2017 - 09:58

I'm an Atlas orange user and apart from no dots or stars on the posts, no Atlas logo either  :(

Yes, we're aware of that too, condor. :wave:



#85 Grayson

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Posted 10 February 2017 - 13:54

Any issues around the Atlas theme are hopefully fixed now - let me know if you're still having the same problem!



#86 KWSN - DSM

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Posted 10 February 2017 - 14:09

Any issues around the Atlas theme are hopefully fixed now - let me know if you're still having the same problem!

 

Everything is good for me now, I am intrigued that a change in color scheme were a workaround.

 

:cool:



#87 condor

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Posted 10 February 2017 - 18:08

Looks ok for me now  :)  Thank-you for sorting things.



#88 Zmeej

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Posted 11 February 2017 - 00:26

Yay, the black dots are back! :up: :)

 

Thanks for addressing the problem.



#89 BRG

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Posted 11 February 2017 - 21:36

I can get New Content until I sign in and then it disappears and says No New Content Found.  Same on either theme incidentally.  

 

The asterisks also disappeared but I found that my settings had changed themselves. Now I have corrected them, that is OK now.

 

I use Chrome.



#90 BRG

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Posted 16 February 2017 - 17:45

Still not able to get New Content.  It is there when I first open the site but as soon as I log in, it vanishes.  Must be something I did in a former life.



#91 Buttoneer

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Posted 16 February 2017 - 18:04

Just checked the admin panel and there's nothing about your profile which might differentiate you from anyone else. You ought to be getting the usual stars. Are you able to try a different browser?

#92 BRG

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Posted 17 February 2017 - 19:12

The stars are fine (although there was a glitch due to a change in my settings that simply happened on its own).  It is the View New Content function that won't work for me.  When I open the site, I can select View New Content and get it.  But as soon as I log in as BRG, that disappears and it says No New Content Found.  I have cleansed my caches, tried the different themes to no avail.

 

Maybe I will try Firefox although I have been using Chrome quite happily for years.



#93 BRG

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Posted 17 February 2017 - 20:58

Just tried Forefox.  Same problems so it isn't a browser issue.



#94 Vitesse2

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Posted 17 February 2017 - 21:28

Try it now. I went in and switched a couple of things off, saved your profile and then turned them back on and saved it again. It looks fine from this end.



#95 BRG

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Posted 18 February 2017 - 17:57

Colour me puzzled. I just tried logging in on Firefox and the problem was still persisting, but now I have tried Chrome again, and it is OK.  Thanks for whatever it was that you did!

 

But why it behaves one way on one browser and a different way on another is presumably something only Silicon Valley types can understand.



#96 Vitesse2

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Posted 18 February 2017 - 19:12

Colour me puzzled. I just tried logging in on Firefox and the problem was still persisting, but now I have tried Chrome again, and it is OK.  Thanks for whatever it was that you did!

 

But why it behaves one way on one browser and a different way on another is presumably something only Silicon Valley types can understand.

All I did was switch off the star notifications, save the profile and then switch the notifications on again, saving the profile once more. If you get the same problem again, try that!

 

Having said that, I did go in by a different route to the one you would use (via the admins' dashboard) so that might have cleared some sort of glitch which was causing it. The error might persist in Firefox until you clear cache and/or cookies - it tends to be a bit less forgiving of errors than Chrome.



#97 ensign14

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Posted 25 June 2017 - 11:46

Bost again.



#98 Tim Murray

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Posted 25 June 2017 - 11:51

That's strange - I've been using the search engine a lot this morning with no problem, and it's still working fine for me.

#99 ensign14

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Posted 25 June 2017 - 16:17

Still bost for me.  Using Firefox.



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#100 smitten

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Posted 25 June 2017 - 16:32

Not working for me all day