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"View new content" and search not working


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#151 KWSN - DSM

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Posted 29 June 2017 - 14:35

Works for me as well.

 

:cool:



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#152 smitten

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Posted 11 August 2017 - 12:43

Mine is now showing just 8 threads - it is updating the order/latest post etc as the threads are being posted to,  but never shows any additional threads.



#153 KWSN - DSM

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Posted 23 August 2017 - 23:23

So here we go again... 

 

:cool:



#154 KWSN - DSM

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Posted 24 August 2017 - 18:02

Fixed for about 18 hours, and now not working again.

 

:cool:



#155 KWSN - DSM

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Posted 25 August 2017 - 14:39

Am I the only one having the issue?

 

:cool:



#156 Grayson

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Posted 25 August 2017 - 15:42

I haven't been able to see any problems (and it's certainly not the big database collapse that was causing the problems last year).

 

Can you let me know exactly what the problem actually is?



#157 KWSN - DSM

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Posted 25 August 2017 - 15:53

I think the one I would call 'usual' - I select view new content and get message / screen Sorry, no new content found - And this regardless of how much new content there really is. I did clear my history out yesterday, so likely brought on myself then question will be how did I break it for myself? 

 

Except it does not work in both Firefox and Chrome.

 

[img]https://image.ibb.co...ntent_found.png[img]

 

:cool:



#158 Grayson

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Posted 25 August 2017 - 15:57

What happens if you choose one of the other options on the left, such as new content in the past 24 hours?



#159 KWSN - DSM

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Posted 25 August 2017 - 17:01

Past 24 hours did not work.

 

Past week worked, and after it did the whole thing works correctly.

 

I am a good again thanks.

 

:cool:



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#160 GreenMachine

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Posted 27 August 2017 - 07:33

Not working for me ):  Wouldn't work on my phone (Win 8), ditto desktop.



#161 Coral

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Posted 27 August 2017 - 08:28

It has not worked for me for about 3 days. It's very annoying.  :well:



#162 SophieB

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Posted 27 August 2017 - 08:31

Yeah, it's broken for me too.

#163 Vitesse2

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Posted 27 August 2017 - 08:40

It looks to me like just the 'past 24 hours' and 'past week' options are broken. 'Unread' and the other time options still show for me.

 

YMMV?



#164 Lights

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Posted 27 August 2017 - 09:16

Yes, anyone experiencing this issue should try the following. For me 'past week' works. The site remembers the setting and now when I press new content it works every time.

 

What happens if you choose one of the other options on the left, such as new content in the past 24 hours?



#165 Vitesse2

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Posted 27 August 2017 - 09:46

It looks to me like just the 'past 24 hours' and 'past week' options are broken. 'Unread' and the other time options still show for me.

 

YMMV?

 

 

Yes, anyone experiencing this issue should try the following. For me 'past week' works. The site remembers the setting and now when I press new content it works every time.

 

Hmm. If we're all seeing different things, then maybe it's a cookie issue?



#166 Lights

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Posted 27 August 2017 - 09:57

Hmm. If we're all seeing different things, then maybe it's a cookie issue?

 

Possible yeah. But tbh I prefer to not delete all my cookies frequently. But it sounds quite evil if the most frequent 'View New Content'-button hitters are the ones that most often have this issue  :D


Edited by Lights, 27 August 2017 - 09:57.


#167 YoungGun

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Posted 27 August 2017 - 10:08

If "New since my last visit" is checked .... No New Content

 

If "Content I have not read" is checked ... New Content


Edited by YoungGun, 27 August 2017 - 10:25.


#168 Allan Lupton

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Posted 27 August 2017 - 14:16

Works o.k. for me at present, but I only ever try the "view new content" when I find a new entry on this thread!

It may also be that I'm using old technology compared to the rest of you.


Edited by Allan Lupton, 28 August 2017 - 14:56.


#169 smitten

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Posted 28 August 2017 - 10:18

It's borked. 

 

I find there are threads missing from the listing if I use one of the 'working' options and would rather the thing just worked :clap: .  Pretty please...



#170 GreenMachine

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Posted 29 August 2017 - 07:03

It's borked. 
 
I find there are threads missing from the listing if I use one of the 'working' options and would rather the thing just worked :clap: .  Pretty please...


Mine is back, until next time I guess.

 

But when it was off, and I went to the forums I view to manually find the new content, I found threads with old posts that had not appeared as 'new content' when it was working. Borked? Maybe ...



#171 Chewie

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Posted 29 August 2017 - 08:26

Saturday, Sorry, no new content found

Sunday, Sorry, no new content found

Monday, Sorry, no new content found

Today, Sorry, no new content found

Edited by Chewie, 29 August 2017 - 08:27.


#172 Chewie

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Posted 29 August 2017 - 17:28

Saturday, Sorry, no new content found

Sunday, Sorry, no new content found

Monday, Sorry, no new content found

Today, Sorry, no new content found

 

and again, with a different PC and browser  :cry: 



#173 BRG

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Posted 29 August 2017 - 18:37

It's borked. 

 

I find there are threads missing from the listing if I use one of the 'working' options and would rather the thing just worked :clap: .  Pretty please...

I am getting this problem too.  Look at individual fora and you find threads that are not shown in the general new content screen.



#174 Chewie

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Posted 30 August 2017 - 08:29

Saturday, Sorry, no new content found

Sunday, Sorry, no new content found

Monday, Sorry, no new content found

Today, Sorry, no new content found

and again, with a different PC and browser  :cry:


and yet again, another different PC and browser

#175 BRG

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Posted 31 August 2017 - 11:54

Has something been done, because the problem for me seems to have gone?



#176 Grayson

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Posted 31 August 2017 - 13:11

Has something been done, because the problem for me seems to have gone?

 

Nothing's changed in the past week - I haven't been able to replicate/identify any problem which isn't fixed by choosing "past month" rather than a shorter timescale.

 

It seems like it's coming and going and acting in different ways for different people, so it's a bit difficult to work out what's actually causing it...



#177 BRG

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Posted 31 August 2017 - 17:39

Have you tried switching it off and on again? :stoned:



#178 smitten

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Posted 02 September 2017 - 12:26

Nothing's changed in the past week - I haven't been able to replicate/identify any problem which isn't fixed by choosing "past month" rather than a shorter timescale.

 

It seems like it's coming and going and acting in different ways for different people, so it's a bit difficult to work out what's actually causing it...

 

I assume that if nothing was done to fix it, then nothing was done to break it again.  'Cos it's borked again.  :drunk:



#179 BRG

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Posted 02 September 2017 - 19:36

Has something been done, because the problem for me seems to have gone?

Nope, it is back again.  Several new threads just don't show up in the View New Content screen.



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#180 ensign14

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Posted 04 September 2017 - 06:04

Bost yet a-****in-gain.



#181 Chewie

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Posted 04 September 2017 - 08:20

It's been okay all weekend but it's *@$£ed again now.

#182 ensign14

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Posted 05 September 2017 - 09:32

I don't wish to be rude, but I'm going to be anyway.  Some of us pay for this, and for something as basic as a search function to collapse with alarming regularity, is complete, total, and utter dogshit.

 

This coming after an "upgrade" that was meant to make things better - and which instead has made things a lot worse.

 

And that's leaving aside the elimination of live chat, one of the most monumentally stupid, cretinous and ****-wankingly moronic decisions to make, and one which was made with zero consultation with the paying public.  Which of course you have promised to bring back, but several years on, it is apparent that this is a lie.

 

So get it ****ing working.  It's your ****ing job.



#183 BRG

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Posted 05 September 2017 - 17:04

Calm down, dear, it's only an internet forum.



#184 GreenMachine

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Posted 06 September 2017 - 21:24

Mine has been playing up for the best part of a week.

 

Exactly BRG.  Its only an internet forum, and they can't get it right.  Its not like it is rocket science.



#185 smitten

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Posted 07 September 2017 - 17:31

and it works again.....  my money is on it breaking again on Sunday.



#186 BRG

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Posted 07 September 2017 - 20:18

Mine has been playing up for the best part of a week.

 

Exactly BRG.  Its only an internet forum, and they can't get it right.  Its not like it is rocket science.

I had been trying to apply for a credit card from Nationwide on-line, but the system repeatedly failed halfway through.  In the end, I had to visit my branch for a Skype session with a charming lady in their Bournemouth office to get the application done and she admitted that they had an IT problem.  If a major financial house can't get their IT working properly, why would you think this is such a simple fix for Autosport?  It is annoying, sure, but hardly worth spitting the dummy over.



#187 GreenMachine

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Posted 07 September 2017 - 21:17

Working here too.  Must have been the good sleep I had that made the difference, it wasn't working eight hours ago ...



#188 Zmeej

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Posted 08 September 2017 - 02:00

Hereby VERY tardily express my joy, gratification and gladness that "to bork" and its derivations are recognized elements of the lingua franca of the age. :up: :)

#189 ensign14

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Posted 27 September 2017 - 09:39

And bost agan.



#190 ensign14

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Posted 17 October 2017 - 07:04

And again.  ****ing Maldonado of a site.



#191 GreenMachine

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Posted 17 October 2017 - 08:53

Grrr :down:

 

I wonder if we should be talking to the new owners, it seems like this is beyond the abilities of the Autosport clan ... :confused:

 

I feel sorry for you poor pommie bastards, if this is an example of how Britain is going to become great again after brexit.  Better start a thread where we can see addresses for the food parcels ...



#192 Grayson

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Posted 17 October 2017 - 09:32

And again.

 

Since you seem to be the one who is seeing this bug the most often, could you be a bit more specific with what's actually broken for you?

 

I've just tried all of the normal search and "view new content" options and it's working on my end so it's a bit difficult to know what we need to fix unless you let me know what's not working!

 

The last time this was discussed, most people found that the "view new content" option was working properly if they selected a longer timeframe in the list of "by time period" options on the left of the page. Does that make a difference to you?



#193 ensign14

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Posted 17 October 2017 - 09:43

Working now.  For the first time today. 

 

I only ever use the View New Content link, no other options.  Comes up with "No records found."



#194 GreenMachine

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Posted 17 October 2017 - 10:10

Working for me too now.  I use VNC, with 'forums';  'since my last visit'; and 'filter by forum' selected.  Filter is for Nostalgia, RC and Technical forums.

 

A work around that usually works for me is to keep selecting longer time periods until one comes up with results, but that is quite unsatisfactory as it usually has many pages, sometimes 6 or 7, or more.  Unlike you Grayson, I do not consider this to be 'working properly' :rolleyes:, maybe 'working after a fashion'.  As a short term fix for a problem it at least gets a list of results, but it just makes the user's job harder.



#195 Grayson

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Posted 17 October 2017 - 10:10

The next time that happens, could you select something like "six months" from the left if that's not already selected?

 

I believe that one of the issues which was tripping some people up was the forum not recognising when your "last visit" was, such as thinking that you landing on the homepage a few seconds before clicking that button was a separate visit) and so not showing any content...



#196 GreenMachine

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Posted 17 October 2017 - 10:59

Ok.  That is consistent with my trial and error process of selecting successively greater time periods until one works, just skips a few iterations.

 

Are you saying that going to the Autosport home page prior to clicking VNC is being registered as 'my last visit'?  Or the forums home page?  I do the former sometimes, but never the latter.  I have not previously associated going to the Autosport home page with failure of VNC, and rather doubt that this triggers the failure every time; if there is an association, I think it is more random, or something else is also involved.



#197 GreenMachine

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Posted 17 October 2017 - 21:02

This morning working ok.  First visited Autosport home page and viewed a couple of articles, then opening VNC.



#198 GreenMachine

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Posted 19 October 2017 - 04:18

Worked this morning, after visiting Autosport homepage first.

 

Not working now, 6-7 hours later, when visiting VNC directly (no prior Autosport visit).  Tried successively six months and year, no deal. 

 

Tried again (to check details for this post), and it worked with both 'one year' and 'since last visit'  :rolleyes:.  Interestingly, only two threads had been updated over that period, seems low to me.

 

Sigh.



#199 smitten

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Posted 22 October 2017 - 19:23

just started again....



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#200 ensign14

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Posted 22 October 2017 - 21:57

Yep.  Broken again.  The only website on the entire planet that can't make this work.