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Password recovery broken?


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#1 Tufty

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Posted 18 April 2018 - 21:06

Hi guys,

 

A friend of mine, username Metronazol, tried to use the password recovery system and got the error message "Captcha v1 no longer supported". Anything you can do to help would be appreciated.



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#2 Risil

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Posted 18 April 2018 - 21:37

If Metronazol can contact us directly using the, er, Contact Us page (select the Autosport Bulletin Board option), that would be a good place to start.

 

I'll step aside to Grayson for the rest of the query. :)



#3 Vitesse2

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Posted 18 April 2018 - 21:56

Captcha V1 was turned off by Google at the end of March. However, it appears that they weren't very good at communicating that fact.

 

As admins we don't have access to stored passwords, but we can reset them in order to give people access to their accounts.



#4 Grayson

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Posted 19 April 2018 - 09:06

Hi guys,

 

A friend of mine, username Metronazol, tried to use the password recovery system and got the error message "Captcha v1 no longer supported". Anything you can do to help would be appreciated.

 

Oh dear. I'd seen that Captcha was being updated and that the old version wasn't going to be supported any longer but I hadn't realised that this meant a total switchoff!

 

I'll look into a fix...