Jump to content


Photo

Adverts on forum even while logged in (again!)


  • Please log in to reply
13 replies to this topic

#1 Imperial

Imperial
  • Member

  • 4,820 posts
  • Joined: February 02

Posted 02 March 2021 - 09:38

I've noticed on my phone I am receiving a message at autosport.com (a yellow banner) saying they are giving me free access to Autosport Plus while they upgrade the website. Very strange, given I am a Plus subscriber and also logged into the website.

 

Since that started, I have a presumably linked issue where on my laptop I can see there are adverts showing on the forum now, again despite me being logged into the website and the forum.



Advertisement

#2 SophieB

SophieB
  • RC Forum Host

  • 15,679 posts
  • Joined: July 12

Posted 02 March 2021 - 11:40

Me too. However, I see on the mobile version of the site there's a note saying "We've temporarily given you free Autosport Plus subscriber access to Autosport.com while we update the site" so hopefully it's all temporary.

 

It also probably explains why I can't see me account to try logging out then in again on the front page of the site (not the forum but the main site) any more...

 

edited to add:

 

R7odlPG.jpg


Edited by SophieB, 02 March 2021 - 19:02.


#3 YoungGun

YoungGun
  • Member

  • 20,973 posts
  • Joined: January 10

Posted 02 March 2021 - 11:41

Thanks for pointing that out as I am not a Plus subscriber and do not see the yellow banner saying I have access to Plus articles while the website under goes an update. 



#4 SophieB

SophieB
  • RC Forum Host

  • 15,679 posts
  • Joined: July 12

Posted 02 March 2021 - 12:27

Are you able to access them? For example, this one:

 

Autosport Plus: The Big F1 Questions of 2021



#5 YoungGun

YoungGun
  • Member

  • 20,973 posts
  • Joined: January 10

Posted 02 March 2021 - 12:38

Yes, I can.  AdBlock On or Off with No Banner. Laptop, Windows 10, Chrome 88.



#6 Rob Ryder

Rob Ryder
  • Member

  • 2,551 posts
  • Joined: June 00

Posted 02 March 2021 - 18:52

I did notice that the 'Log-in', 'Log Out' and 'Account' options have disappeared from the title banner :confused:

 

How do I check my subscription, account details or change my password? :confused:


Edited by Rob Ryder, 02 March 2021 - 18:53.


#7 RevinKevin

RevinKevin
  • New Member

  • 1 posts
  • Joined: February 11

Posted 03 March 2021 - 08:55

Looks like they've changed the accounts from native autosport.com ones to generic motorsport.com ones. Had to reset my password to login.

 

Once eventually logged in, have adverts everywhere, despite being a Plus subscriber.

 

I don't mind temporary issues whilst upgrades are happening, however it is customary to warn people in advance what is going on!



#8 midgrid

midgrid
  • RC Forum Host

  • 8,679 posts
  • Joined: April 09

Posted 03 March 2021 - 08:56

I can now see an upgraded website but am unable to access Plus content, and can see adverts, despite being logged in to my subscriber account. I've contacted the support address - hopefully this is a temporary problem arising from the upgrade.

#9 SophieB

SophieB
  • RC Forum Host

  • 15,679 posts
  • Joined: July 12

Posted 03 March 2021 - 09:52

Yeah, ditto.

 

For anyone reading this trying and failing to reset your Autosport password, just to make it clear from the advice above, looks like you need to do this at motorsport.com now. If you just click the 'forgot password' at the Autosport site without doing this, it just sends you a verification code but doesn't say you need to use it at motorsport.com.



#10 YoungGun

YoungGun
  • Member

  • 20,973 posts
  • Joined: January 10

Posted 03 March 2021 - 11:08

Took me to link directly to one of the forums to recognize it was still functional and the selection was now moved to a roll down menu when visiting the home page which was not obvious to me.


Edited by YoungGun, 03 March 2021 - 11:08.


#11 Imperial

Imperial
  • Member

  • 4,820 posts
  • Joined: February 02

Posted 03 March 2021 - 11:11

I logged in no issue at autosport.com.

 

No adverts on the Autosport site, but the forum remains littered with them.



#12 Vitesse2

Vitesse2
  • Administrator

  • 36,864 posts
  • Joined: April 01

Posted 03 March 2021 - 11:22

I logged in no issue at autosport.com.

 

No adverts on the Autosport site, but the forum remains littered with them.

They are now hosted on different servers. Previously both the website and forum were on the same one, so that's probably the reason you're now seeing them on the forums.

 

And - just to be clear - we had no warning that this was happening!



#13 SophieB

SophieB
  • RC Forum Host

  • 15,679 posts
  • Joined: July 12

Posted 03 March 2021 - 17:13

Adverts are gone again now for me, for what it's worth. 



#14 Imperial

Imperial
  • Member

  • 4,820 posts
  • Joined: February 02

Posted 05 March 2021 - 06:58

Mine have gone this morning, didn't delete cookies or anything.